FAQ
What does QuattoSquared mean? In italian, quatto quatto is used to say: easy, easy! We take it as a reminder to slow down a bit and just enjoy the present time!
Quatto quatto became quatto² and then QuattoSquared.
What are the care instructions for your garments?
Wash your QuattoSquared clothing as you would when washing your delicates: cold water and line dry.
Do you do custom orders?
At the moment we do not offer custom made orders, however, we may in the near future. Every enquiry is welcome through the contact form below.
Size and Fit Guides
Shipping
We ship worldwide and all deliveries are made by the french postal service "La Poste". Our shipping costs are based on the weight of your order, below there's a price list based on the weight of two garments:
Shipping costs (weight based)
France start at 4€
Europe / Rest of the World start at 9€
If you'd like to get an exact quote, please get in touch with us through the contact form.
Estimated transit times
France: 2-3 working days
Europe: 3-5 working days
North America: 5-8 working days
Rest of the World: 5-10 working days
We offer free shipping for France on orders above 80€ and worldwide on orders above 140€.
Returns
We aim to make returns as easy as possible. If you are not 100% satisfied with a product, you can return it within 15 days of receipt for either a size exchange, an alternate product or a full refund. The returned product must be in 'as new' condition, unworn and in its original packaging with labels attached. The postage for returning items is at your cost but the shipping costs for any replacement items will be at our charge. We advise using a tracked and/or signed for service when returning items as we cannot be responsible for returned items which go missing in transit.
To make a return, simply email us at returns@quattosquared.com and make sure you add your order number.
Please note that returns are only accepted for items you purchased online from www.quattosquared.com. If you have purchased your item from one of our retail partners, please contact them directly to arrange the return.